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Our Guarantee

Our Guarantee

USE IT, LOVE IT. OR YOUR MONEY BACK. GUARANTEED.

We stand by our products and if you’re unsatisfied for any reason, you can return the product for a full refund. No questions asked.

Refunds and Exchanges:

Our mission is to provide pet parents with the products they need to help their pets be their happiest and healthiest through personalized nutrition. Pet health and wellness is at the core of everything we do, and we take your satisfaction seriously. Satisfaction Guarantee!  If you are not completely satisfied, you may receive a replacement product or full refund.

Process:

If you are not satisfied with the product, please contact either the seller where you purchased the product, OR Absorbine Pet customer service via email: customerservice@absorbinepet.com OR via phone: 800-628-9653. At the time of the request, please provide the name of the product, where it was purchased, the Lot Code # on the back of the bag if available, and the price at time of purchase. You will also need to provide your full name and shipping address. Your personal information will not be used for any other purpose other than in completing your refund or exchange. You can request either a replacement product at no cost, or a full refund. For a refund, a check will be mailed to you. For an exchange, the replacement product will be shipped directly to you at no cost. 

Questions or Concerns If you have any questions regarding Absorbine Pet products, please contact us at customerservice@absorbinepet.com OR via phone: 800-628-9653.